September 19, 2024 | 12:00 pm to 2:00 pm |
This event explores the DCX & DEX strategies bringing in the biggest wins for financial services firms.
You may register to attend this event at no cost if you meet the following eligibility requirements:
Fireside Chat: Mastering Customer Experience in Today’s Digital World
Every organization, regardless of size or industry, is extensively experimenting with digital experiences they provide to their customers and employees. A seamless and frictionless customer journey is an important influence on loyalty today. Long wait times, ineffective chatbots and poor omnichannel experiences turn consumers off, leaving the burden on the agents.
So how can organizations stay competitive and use emerging technologies to deliver on evolving customer expectations? Come join our Verizon experts to learn and explore:
David Lowe
Managing Director,
Verizon Business
Complimentary Admission Made Possible by:
Desiree Flynn
Vice President, Global Advanced Solutions,
Verizon Business
As a special guest, the WSTA will waive all registration fees for one event.